Shipping policy

Orders are processed within 2–3 business days, excluding weekends and holidays.

jjaded ships internationally. Shipping charges are calculated at checkout based on the destination and selected service.

Estimated delivery time is 7–14 business days after processing. This is an estimate and not a guaranteed arrival date. International shipments may take longer because of customs, weather, carrier disruptions, or other circumstances outside jjaded’s control.

Customers are responsible for entering a complete and accurate shipping address. jjaded is not responsible for delays or failed delivery caused by incorrect information supplied by the customer.

International customers are responsible for customs duties, import taxes, and related fees unless checkout expressly states otherwise.

Once an order is transferred to the shipping carrier, jjaded is not responsible for carrier delays, loss, theft, or damage outside our control. Customers should contact the carrier regarding delivery problems. jjaded may assist with a carrier claim when possible, but assistance does not guarantee a replacement or refund.

If jjaded cannot ship within the stated timeframe, we will provide any notice, cancellation option, or refund required by applicable law.

For shipping questions, contact jjadedsupport@gmail.com.